Working In Uncertainty

Manage risk/uncertainty by improving an organization

If you want to improve risk/uncertainty management in an organization there are at least three main approaches to consider:

  1. improve the risk management behaviour of individuals (mainly through nudges, coaching, training, rewards, selection, and promotion);

  2. improve the ways of working used in the organization for relevant activities such as planning, design, and other decision-making, through a wide variety of changes and implementation arrangements; and

  3. introduce separate processes dedicated to managing risk or reviewing risk (often remedial or for independent review).

The material below focuses on the second approach, that of (re)designing the ways people work so that they manage risk/uncertainty better. There is also some material on the first approach, though most of this is on another page of this website that focuses on skills for key situations, especially at work.

There are many ways to improve ways of working but the starting point is to realise that uncertainty is only one factor driving your choices of working method.


Overview articles

Greater detail


Guidelines for managing uncertainty/risk:

Case studies

The book

Intelligent internal control and risk management by Matthew Leitch

At the moment there is no book called Working In Uncertainty that explains the perspective. However, my first book has a lot of useful material in it. Staying within the risk control perspective and language it extends the concept of a 'control' and integrates risk management with internal control in a simple way. What this book calls 'intelligent controls' are typical of the changes to core management activities that improve performance in uncertainty. Part 2 is a collection of 60 controls that most organizations should use much more, including many intelligent controls.

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Words © 2015 Matthew Leitch